Friday, through a misunderstanding several people were encouraged to come for food before we were officially open. There are usually one or two people who just can't wait until we are open for any number of very good reasons. The other families understand that there are some who have special needs, so there has never been a problem. The people who came today were new to the program and my guess is that they are accustomed to other pantries where people have to stand in line and competition for food is sometimes quite stiff. I couldn't believe how pushy they were, or how unwilling to listen. There are very few times when I feel even a little bit of stress while at the Pantry, but this was little bit like being in shark tank.
By the end of the day, we had increased our client list by 50%! It is good to know that there are people in need who have now been identified. I have increased the amount of food we will be shipped each week and I will increase the time the Pantry is open to accommodate these new people. They, however, will have to learn the rules- no pushing, no grabbing, no snatch and run... in other words, this will be a very calm, civilized Pantry. There is no reason on Earth why charity has to be uncivil or aggressive. This is not an emergency air drop of C-rations to a disaster zone.
Maybe this week I will play some music and hide the food a little bit so I can keep a tighter lid on poor behavior.